Terms & Conditions

Last Updated: [03-05-2026]

Welcome to Daily Desi Store (“we”, “our”, “us”). By accessing or using our website https://dailydesistore.in/, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • By using this website, you confirm that you are at least 18 years old or using it under parental supervision.
  • We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
  • Continued use of the website constitutes acceptance of any changes.

2. Business Model (Dropshipping)

  • Daily Desi Store operates on a dropshipping business model.
  • Some products are shipped directly from third-party suppliers.
  • As a result:
    • Delivery times may vary depending on supplier and location
    • Products may arrive in separate packages
    • Packaging may differ from our branding

We are not responsible for delays caused by suppliers, customs, or courier services, but we will provide reasonable assistance in resolving issues.

3. Products & Pricing

  • All products are subject to availability.
  • Prices may change at any time without prior notice due to supplier changes, market demand, or errors.
  • We reserve the right to:
    • Cancel orders due to incorrect pricing
    • Limit quantities per customer
    • Discontinue any product without notice

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order for reasons including:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent activity
  • If payment has been made, a refund will be processed.

5. Payments

  • All prices are listed in INR (₹).
  • Payments are processed via secure third-party payment gateways.
  • Cash on Delivery (COD) may be available for selected orders and locations.

6. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed.
  • Delays may occur due to supplier processing, logistics issues, or unforeseen circumstances.
  • We are not liable for delays once the order has been dispatched.

7. Returns, Refunds & Cancellations

  • Returns are accepted only for:
    • Damaged products
    • Incorrect items delivered
  • Return requests must be made within [X days] of delivery.
  • Certain products (personal use items, discounted items, etc.) may not be eligible for return.
  • Refunds will be processed after verification and inspection.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes
  • Provide false or misleading information
  • Attempt to disrupt or damage the website

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Daily Desi Store and is protected by applicable laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

  • We are not liable for:
    • Indirect or consequential damages
    • Delays beyond our control
    • Supplier-related issues
    • Product misuse
  • Our liability is limited to the value of the purchased product.

11. Third-Party Services

We may use third-party service providers (payment gateways, suppliers, logistics). We are not responsible for their policies, actions, or delays.

12. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal data.

13. Termination

We reserve the right to suspend or terminate user accounts that violate these Terms.

14. Governing Law

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in [Your City/State].

15. Contact Information

  • Email: [your email]
  • Phone: [your number]
  • Address: [your business address]

16. Cash on Delivery (COD) Policy & Fraud Prevention

16.1 Order Verification

  • COD orders may be verified via call, SMS, or WhatsApp.
  • Orders may be cancelled if the customer is unreachable or fails verification.

16.2 Right to Refuse COD

We reserve the right to refuse COD orders for:

  • Customers with past order rejections
  • Suspicious or high-risk orders
  • Bulk or unusually large orders

16.3 Fraudulent Orders

  • Placing fake orders or intentionally rejecting deliveries is considered fraudulent.
  • We may:
    • Block such users
    • Cancel all current/future orders
    • Restrict access to the website

16.4 Repeated Rejections

Customers who repeatedly reject COD orders may:

  • Be blacklisted
  • Be restricted to prepaid orders only

16.5 Shipping Charges Recovery

  • If a COD order is rejected, we may:
    • Charge shipping fees on future orders
    • Recover logistics costs where applicable

16.6 Legal Action

We reserve the right to take legal action against users who:

  • Abuse COD services
  • Cause intentional financial loss

16.7 Address Accuracy

  • Customers must provide complete and accurate address details.
  • Orders with incomplete or suspicious addresses may be cancelled.